I want to add an update to a previous post.
I got a call from the general manager at the Roadhouse Grill in Harbison (Columbia, SC) after leaving a comment on the corporate website. He apologized for the bad experience and offered to make up for it if we would let him. I am obliged to take him up on it. Let me just say the food was terrific, it was the service that was lacking. He made no excuses. He only wanted to make it right. I REALLY admire that. Too many excuse makers. They already gained 5 more points just for that. So, as for now, we have them up to an 8. After we go, I'll see if we can go any higher. Props to Erik for making it right. Thanks Roadhouse Grill Crew.